Privacy Policy

Effective Date: April 24, 2025

Welcome to HavenInteriorAI ("we"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information when you use our AI interior design ("Service"). This Privacy Policy explains our practices and your rights under applicable privacy laws.

1. Information We Collect

a. Information You Provide

  • Account Registration: Name, email address, password, and contact details.
  • Uploaded Content: Room photos, images, and any other materials submitted for AI processing.
  • Payment Information: If you purchase a subscription, we collect payment details through secure third-party processors.
  • Communications: Information you provide when contacting support or providing feedback.

b. Automatically Collected Information

  • Device and Technical Data: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages visited, features used, time spent, and interaction logs.
  • Cookies and Tracking: We use cookies and similar technologies to improve your experience and for analytics purposes.

c. Information from Third Parties

  • Social Login: If you register or sign in using social media accounts, we may receive profile information permitted by those platforms.
  • Service Providers: Data from payment processors, analytics, or advertising networks.

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered interior design services.
  • Generate and deliver design results based on your uploaded photos and preferences.
  • Personalize your experience and recommend design styles or features.
  • Communicate with you about your account, updates, and support inquiries.
  • Process payments and manage subscriptions.
  • Analyze usage to improve service and security.
  • Comply with legal obligations.

3. How We Share Your Information

  • Service Providers: We share data with trusted vendors who assist in operating the Service (e.g., hosting, payment processing, analytics). These parties are contractually obligated to protect your data.
  • AI Processing: Your uploaded photos and related data are processed by our proprietary AI systems and, when necessary, third-party AI platforms. We do not use your personal data to train public AI models unless you explicitly consent.
  • Legal Compliance: We may disclose information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction, but will remain subject to this Privacy Policy.
  • Aggregated/Anonymous Data: We may use and share aggregated or anonymized data that cannot reasonably identify you for research, analytics, or marketing.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain data processing.
  • Withdraw consent where processing is based on consent.
  • Request data portability.
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at [email protected]. We will respond as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your account and associated data at any time.

7. International Transfers

Your information may be processed and stored in countries other than your own. We take steps to ensure adequate protection of your data in accordance with applicable laws.

8. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the Service or email. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
[email protected]